Data Ownership
When you self-host BottleCRM, you maintain complete ownership and control of your data.
Last updated June 2025
Privacy Policy
Most of this policy is short for one reason: when you self-host, there is no copy of your data on our side to have a policy about.
Principles
Our Privacy Principles
BottleCRM is built on the foundation of user privacy and data ownership.
Self-Hosting Privacy
Host on your own servers for maximum privacy and compliance with data protection regulations.
No Data Mining
We don't collect, analyze, or monetize your business data. Your information stays private.
Transparency
Open-source code means you can inspect exactly how your data is handled and stored.
At BottleCRM, we believe in complete transparency about how we handle your data. As a self-hostable, open-source CRM, your privacy and data ownership are fundamental rights.
Information We Collect
Self-Hosted Deployments
When you self-host BottleCRM, we do not collect any of your business data, customer information, or usage analytics. All data remains on your servers under your complete control.
Website Analytics (bottlecrm.io only)
- Basic website analytics (page views, visitor count, referral sources)
- IP addresses (anonymized and not linked to personal identity)
- Browser type and device information (for optimization purposes)
Information You Provide
- Contact information when you reach out for support or inquiries
- Feedback and suggestions submitted through our channels
- Professional service requests and consultation details
How We Use Your Information
What We DO Use Information For:
- Responding to support requests and inquiries
- Improving our website and documentation
- Providing professional services when requested
- Communicating important updates about BottleCRM
What We DON'T Use Information For:
- Selling or sharing with third parties
- Marketing campaigns or advertisements
- Building user profiles or tracking
- Any form of data monetization
Data Storage & Security
Self-Hosted Security
When you self-host BottleCRM, you are responsible for implementing appropriate security measures. We provide documentation and best practices to help secure your installation.
- Use HTTPS/SSL encryption for web traffic
- Implement proper database security and access controls
- Regular security updates and patches
- Backup and disaster recovery procedures
Your Privacy Rights
Data Subject Rights (GDPR)
- Right to access your personal data
- Right to rectification (correction)
- Right to erasure ("right to be forgotten")
- Right to data portability
Self-Hosting Advantages
- Complete control over data location
- No third-party data sharing
- Compliance with local regulations
- Custom data retention policies
Contact Information
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Open Source Transparency
Complete Transparency: As an open-source project, you can inspect our entire codebase to verify how data is handled, stored, and processed. This level of transparency is impossible with proprietary CRM solutions.
The strongest privacy setting is the one you host.
Self-hosting is not a privacy feature we added. It is the default, and it is why most of this page is about what does not happen.