Privacy Policy
At BottleCRM, we believe in complete transparency about how we handle your data. As a self-hostable, open-source CRM, your privacy and data ownership are fundamental rights.
Our Privacy Principles
BottleCRM is built on the foundation of user privacy and data ownership.
Data Ownership
When you self-host BottleCRM, you maintain complete ownership and control of your data.
Self-Hosting Privacy
Host on your own servers for maximum privacy and compliance with data protection regulations.
No Data Mining
We don't collect, analyze, or monetize your business data. Your information stays private.
Transparency
Open-source code means you can inspect exactly how your data is handled and stored.
Information We Collect
Self-Hosted Deployments
When you self-host BottleCRM, we do not collect any of your business data, customer information, or usage analytics. All data remains on your servers under your complete control.
Website Analytics (bottlecrm.io only)
- Basic website analytics (page views, visitor count, referral sources)
- IP addresses (anonymized and not linked to personal identity)
- Browser type and device information (for optimization purposes)
Information You Provide
- Contact information when you reach out for support or inquiries
- Feedback and suggestions submitted through our channels
- Professional service requests and consultation details
How We Use Your Information
What We DO Use Information For:
- • Responding to support requests and inquiries
- • Improving our website and documentation
- • Providing professional services when requested
- • Communicating important updates about BottleCRM
What We DON'T Use Information For:
- • Selling or sharing with third parties
- • Marketing campaigns or advertisements
- • Building user profiles or tracking
- • Any form of data monetization
Data Storage & Security
Self-Hosted Security
When you self-host BottleCRM, you are responsible for implementing appropriate security measures. We provide documentation and best practices to help secure your installation.
- • Use HTTPS/SSL encryption for web traffic
- • Implement proper database security and access controls
- • Regular security updates and patches
- • Backup and disaster recovery procedures
Website Security
Our website (bottlecrm.io) is protected with industry-standard security measures including SSL encryption, regular security audits, and secure hosting infrastructure.
Your Privacy Rights
Data Subject Rights (GDPR)
- Right to access your personal data
- Right to rectification (correction)
- Right to erasure ("right to be forgotten")
- Right to data portability
Self-Hosting Advantages
- Complete control over data location
- No third-party data sharing
- Compliance with local regulations
- Custom data retention policies
Third-Party Services
Website Analytics
We use privacy-focused analytics tools to understand website usage. These tools are configured to respect user privacy and comply with data protection regulations.
Self-Hosted Integrations
BottleCRM may support integrations with third-party services (email providers, payment processors, etc.). When you configure these integrations in your self-hosted instance, you are responsible for reviewing and accepting the privacy policies of those services.
Contact Information & Policy Updates
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify users through our website and GitHub repository. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Open Source Transparency
Complete Transparency: As an open-source project, you can inspect our entire codebase to verify how data is handled, stored, and processed. This level of transparency is impossible with proprietary CRM solutions.
Take Control of Your Data Privacy
Ready to switch to a CRM solution that truly respects your privacy? Self-host BottleCRM and maintain complete control over your business data.